The Michel Vaillant team does its utmost to guarantee you quality delivery at the earliest possible date.
PREPARING THE PARCELS
- If you have chosen to be delivered by Colissimo, at a Colissimo pick-up point or via Schenker, your parcel will be handed to the carrier within 2 to 3 business days (for mainland France) and will be delivered to the address marked on the order form within 48 to 72 hours. Delivery times are given for information only. For overseas delivery, count 5 to 10 business days according to the destination.
- If you have chosen to be delivered by UPS, orders placed before 1pm from Monday to Thursday will be dispatched the same day.
4 DELIVERY POSSIBILITIES
The following table explains the total carriage costs applied according to the delivery method.
|Delivery method||Carriage costs||Preparation time||Delivery time||Conditions and specificities|
|As from €4.26 excl. tax||2 to 3 working days||2 to 3 working days||With Colissimo “Pick-up Point”, you are delivered in France and Europe for up to 20 kg in one of the pick-up points of the Colissimo network (post office, pick-up relay point, etc.). You are also informed in real time of the status of your dispatch in the postal network.|
|As from €5.03 excl. tax||2 to 3 working days||2 to 3 working days||With Colissimo, you are delivered in France, Europe, overseas and in the French overseas departments and territories for up to 20 kg to your home. You are also informed in real time of the status of your dispatch in the postal network.|
|Schenker Carrier||As from €36 excl. tax||2 to 3 working days||2 to 3 working days||Compulsory carrier for parcels weighing 20 to 500 kg in France and considered to be bulky, voluminous or fragile.|
|UPS||As from €11.17||The same day||1 working day|| Express orders in France for parcels weighing up to 30 kg.
Orders placed before 1pm from Monday to Thursday benefit from priority processing and may be dispatched the same day (no delivery on Saturdays). You have a choice between delivery before midday or before 6pm the next day.
Business days: Monday to Friday, excluding public holidays.
Working days: Monday to Saturday, excluding public holidays.
Preparation time: Orders received from Monday to Friday are normally prepared the same day or the next business day. Orders received on Saturday and/or Sunday are normally prepared the next Monday or Tuesday. This is subject to item availability.
Dispatch costs include preparation and packaging costs as well as carriage costs. Preparation costs are fixed, whereas transport costs vary according to the total weight of the parcel. We recommend that you group all your items in a single order. We cannot group two orders placed separately, and each one will have its own dispatch costs. While your parcel is dispatched at your own risk, particular attention is paid to fragile objects. Box sizes are appropriate and your items are properly protected.
All goods leave our premises in perfect condition. It is the buyer’s responsibility to point out to the carrier any anomalies observed on the parcel and even to refuse the parcel if necessary. If no reservations are made on receipt of the parcel, the buyer cannot be reimbursed.